Category: Court Reporting

Questions to Ask When Hiring a CART Provider

Questions to Ask When Hiring a CART Provider

If you are an individual who is deaf or hard of hearing, or you are working with someone who is, you may be faced with a situation where you need to locate and hire a CART provider.  Here are some helpful questions to ask a potential CART provider to give you confidence that they are qualified to provide the services you need. You can keep this list handy while doing your research to help you remember all the details.

1.  Are you a certified CART provider?
The National Court Reporters Association (NCRA) offers certifications that court reporters can obtain by demonstrating their proficiency in the skills needed to provide CART or captioning services. The certifications you should look for or ask about are Certified Realtime Reporter (CRR), Certified CART Provider (CCP), Certified Broadcast Captioner (CBC).

2.  What experience do you have in providing CART?
You will want to find someone who has experience with the type of situation for which you are needing CART services.  Do they have experience providing CART in classrooms, conferences, meetings?

3.  Do you provide CART on your device or do I have to provide my own?
Most CART providers will provide a screen for you to view during the event.  They may be able to send the feed to your laptop, iPad, or other tablet device upon request.  Does the CART provider provide an overhead for use with a large group?

4.  What are your rates?
Does the CART provider charge an hourly rate?  Do they charge a half day or full day rate?  Are there hourly minimums, such as a two-hour minimum? Is there a different charge for CART services for one individual versus a large group?

5.  Does the rate include providing a transcript of the event or session?
If the provider’s rate includes a transcript, ask in what format they provide the transcript; i.e., PDF, ASCII, Word.  If they don’t include a transcript in the rates, is there an additional cost to obtain a transcript?

You can find certified CART providers in your area by searching the NCRA sourcebook or contacting your local court reporting firm to get a referral.

 

To help you make sure you have gathered all the details needed when scheduling your next CART or captioning event, download the Quick CART and Captioning Scheduling Checklist.

[cta id=”4200″]

 

ABOUT THE AUTHOR:

Angie Starbuck, RPR/CRR, is a court reporter in Columbus, Ohio, and the owner of PRI Court Reporting, LLC.   Angie is an experienced CART and captioning provider.  Connect with her on LinkedIn and Google+.

Download the Deposition Scheduling Checklist

  • This field is for validation purposes and should be left unchanged.

 

PRI Court Reporting Administrative Spotlight: Production Manager Gary Burgard

PRI Court Reporting Administrative Spotlight: Production Manager Gary Burgard

PRI Court Reporting has a very experienced and knowledgeable team of internal office staff.  Gary Burgard is our production manager.  He is our longest tenured employee and he’s served many different roles over the years.  We’re lucky to have him!  You may have spoken with Gary on the phone when scheduling a deposition or ordering a transcript, so here’s a chance to get to know him a little better.

What are you responsible for at PRI Court Reporting?  
My primary responsibility is to get transcripts to clients, which includes files in various formats, exhibits, and a PRI Portfolio which is a searchable hyperlinked file in PDF format.  I also do filings, scheduling, issue and have subpoenas served for depositions.

How long have you been with PRI?
It will be 27 years on March 17, 2014.

Did you have other court reporting experience prior to joining PRI?
Yes.  I worked for Lord Reporting as a federal “court reporter” recording and transcribing hearings and trials for the government.

What is your favorite part about working at PRI?
The people are great to work with.

Where are you from or where did you grow up?
Born in Adrian, Michigan, grew up in Toledo, Ohio

What was the first job you ever had?
First real job was for a veterinarian, three years in high school and the first year of college when on break.

What is one thing you would like our clients to know about transcript production/scheduling? 
It’s easy to schedule a court reporter using PRI’s website.  Just go to www.priohio.com and click on the green Schedule Now button.  Follow the prompts, and once completed you will receive an e-mail confirmation.  Another e-mail confirmation will be sent the day before.

What do you like to do when you’re not at work?
Concerts, movies.

What’s on your iPod? 
Everything from Bach to Rammstein.

What is one thing our clients don’t know about you?
I was a working musician for 15 years.

What is your favorite restaurant in Columbus?
Rancho Alegre.

What is your favorite app?
I have no cell phone, no apps.

 

We hope you’ve enjoyed learning a little more about Gary.  Look for more interviews with other PRI Court Reporting staff in the future.

Differences Between CART and Captioning

Differences Between CART and Captioning

Have you ever found yourself in the position where you have a client, student, or colleague request accommodations according to the Americans with Disabilities Act, specifically CART (Communication Access Realtime Translation) or closed captioning?  There are several methods of providing the spoken word to those who are deaf or hard of hearing, and in this blog article we’ll focus on CART and captioning, their differences, and what you need to know if you are confronted with this request.

Most people are familiar with captioning because they’ve seen it on their own televisions or in a restaurant that may be displaying it on their televisions.  Captioning is a method of displaying the spoken word through an encoder onto a screen (usually a television or large projection screen) for either a live or recorded event.

CART is also a method of capturing the spoken word and displaying it for the consumer(s) to view.  This can either be displayed on a laptop computer for one individual consumer, or it could be projected onto a large screen for multiple consumers to view at the same time.  The latter method is ideal for conferences or large meetings.  CART on a laptop could be used in a smaller setting such as high school or college classes, training sessions, medical appointments, or small meetings.

Both methods use the same basic process:  a court reporter will attend the event, taking down the spoken word on her stenography machine, which is connected to her laptop.  The information is then electronically transmitted to a laptop, overhead projector, or encoder for the consumer(s) to view.

If you receive a request from a consumer for CART or captioning for an event, the first thing you will need to do is find a qualified court reporting firm who employs court reporters with that skill set.  Not every court reporter is prepared or skilled to provide CART and captioning.  There are certifications court reporters can attain through the National Court Reporters Association (NCRA).  They are Certified Realtime Reporter (CRR) and Certified Broadcast Captioner (CBC).  So be sure to ask the court reporting firm for a certified court reporter.  You will also need to determine if you need CART or captioning services, as each requires specific equipment, and the costs for each could vary.

In order to provide the best services for you and the consumer, it is extremely helpful if you can provide the court reporting firm with as much information or printed material ahead of time.  This may include printed speeches, PowerPoint presentations, names of speakers, or any complicated or technical terminology that may be discussed during your event.

Once you find a qualified court reporting firm, they can usually walk you through the specifics of your event and help you determine anything additional you may need.

To help you make sure you have gathered all the details needed when scheduling your next CART or captioning event, download the Quick CART and Captioning Scheduling Checklist.

[cta id=”4200″]

 

ABOUT THE AUTHOR:

Angie Starbuck, RPR/CRR, is a court reporter in Columbus, Ohio, and the owner of PRI Court Reporting, LLC. Connect with her on LinkedIn and Google+.

Download the Deposition Scheduling Checklist

  • This field is for validation purposes and should be left unchanged.

5 Things Your Court Reporter Needs To Prepare a Complete Transcript

5 Things Your Court Reporter Needs To Prepare a Complete Transcript

Whether you’re taking your first or 50th deposition, there are a few items your court reporter needs in order to prepare a complete transcript and make sure you get exactly what you need to assist you with your litigation preparation.

While you may be very focused on your outline for the deposition, please remember your court reporter is gathering this information because she is thorough and good at her job, which is probably one of the reasons you’ve hired her in the first place.

  1. Case Caption.  The court reporter needs this information for the title page of the transcript.  If you or your assistant can send this to the court reporter or her firm in advance of the deposition, it’s one less thing she’ll need to ask you for at the deposition.
  2. Appearances.  The name and contact information for all of the parties in the room at the deposition will also go on the title pages.  The court reporter will need the names of any nonlawyers that may be in attendance.  If you bring business cards to the deposition, that can save some time.
  3. Spellings.  Your court reporter may ask you or the witness for unusual spellings throughout the day, on breaks, or at the end of the deposition.  Please remember that you and the other parties may be very familiar with the medical or technical terminology involved in the case, or the proper names, but this may be the first time your court reporter is hearing some of them.  Be patient while she gets proper names and terms checked.
  4. E-mail addresses.  In order to ensure proper delivery of your transcript and for ease of communication, your court reporter will need your e-mail address.  Also, it may be very helpful if you provide her with your assistant’s e-mail so she can be copied on any correspondence.
  5. Transcript order.  At the end of the deposition, your court reporter will ask you about purchasing a transcript.  Please be patient as she asks about the format you’d like, exhibit copies, and delivery methods.  We understand you all want to get out as quickly as possible to get back to the office or on to another commitment, but she is gathering this information to ensure you receive the transcript in the most useful format for you and to reduce the need for repeated contact down the road to ask these questions.

As you can see, many of these items can be provided to the court reporter or her firm prior to the deposition.  That will allow you to spend more time preparing for the deposition and will reduce the number of questions from the court reporter, thus making both your jobs easier!

 

ABOUT THE AUTHOR:

Angie Starbuck is a court reporter in Columbus, Ohio, and the owner of PRI Court Reporting, LLC. Connect with her on LinkedIn and Google+.

Download the Deposition Scheduling Checklist

  • This field is for validation purposes and should be left unchanged.

Attorneys: 3 Things to Delegate to Your Legal Assistant

Attorneys: 3 Things to Delegate to Your Legal Assistant

Many young attorneys are coming into the legal profession with increased technology skills.  This could be a double-edged sword in the legal office setting.  While it’s very helpful when an attorney can type and proficiently use word processing programs, there’s one important person that is being under-utilized:  your legal assistant.  Here are three things that you could delegate to her that will free you up to work on other tasks:

  1. Typing letters and other documents.  Most likely, your assistant has many, many templates for letters and other legal documents. Either dictate the letter for her or give her the basics of what the letter should contain.  Let her prepare the document for your approval.
  2. Deposition notices.  Again, your assistant has probably created hundreds of these and has the format set up on her computer.  Give her the details of the deposition and let her create the deposition notice for your signature.
  3. Proofreading/editing.  A second set of eyes is always a good idea on something you’ve written.  It’s easy for you to get lost in the ideas you’re writing about and overlook simple punctuation or grammatical errors that someone else could see.

Allowing your assistant to take on these tasks will free you up for other work, and probably please your client, since they won’t have to pay your hourly rate to create letters and basic legal documents.

 

ABOUT THE AUTHOR:

Angie Starbuck is a court reporter in Columbus, Ohio, and the owner of PRI Court Reporting, LLC. Connect with her on LinkedIn and Google+.

Download the Deposition Scheduling Checklist

  • This field is for validation purposes and should be left unchanged.

Benefit From Your LOCAL Court Reporting Firm Relationship

Benefit From Your LOCAL Court Reporting Firm Relationship

There are many small, individually-owned court reporting firms in cities dotting the United States map.  Many of these firms are owned by a former or current court reporter themselves.  They understand the business of court reporting, how to keep a record of proceedings with a great degree of accuracy.  They build personal relationships with their attorney clients and the paralegals and assistants they work with.

Local court reporting firms have to fight to keep their business and to obtain new business, and the Goliath they are competing against are “national” court reporting firms.  These “national” firms hire outside sales representatives to market their firm and contract with insurance companies and offer lower rates and incentives in exchange for their business.  They entice you with the offer of having a court reporter in any city you may be traveling to.

In reality, these national firms do not employ court reporters all across the country, nor do they have offices across the country.  They will subcontract with local, independent court reporters, and even court reporting firms, in whatever city the attorney is traveling to.  Sometimes attorneys will call a “national” firm to cover a deposition in their hometown and the national firm will subcontract with local court reporters, whom the attorney could have hired himself and avoided the high costs of working with a national firm.

Many local court reporting firms can offer the same services the “national” firms provide, usually with better customer service and personal relationships.  In most cases, the reporters working with that firm are long-time employees.  Your local court reporting firm can save you time and money, while offering you the great customer service you’ve become accustomed to.  No matter what city you are in, if you want to build a relationship with individuals who are as interested in your success as they are in their own, please consider working with your local court reporting firm.

 

ABOUT THE AUTHOR:

Angie Starbuck, RPR/CRR, is a court reporter in Columbus, Ohio, and the owner of PRI Court Reporting, LLC. Connect with her on LinkedIn and Google+.

Download the Deposition Scheduling Checklist

  • This field is for validation purposes and should be left unchanged.

Photo credit: Lancaster Chamber: http://www.lancasterchamber.com/article.aspx?page=thinklocal

Lessons Learned – by Angie Starbuck, RPR/CRR

Lessons Learned – by Angie Starbuck, RPR/CRR

As I left the blustery, cold weather of Columbus for the surfer-size waves and sunshine of Laguna Niguel, California, I anticipated all the knowledge I would gain at my first Firm Owners Conference sponsored by the National Court Reporters Association.  Little did I know I would make quick friends with other firm owners across the country and that they would be so willing to share their knowledge and experience to the newcomer.

I learned that a large networking event like Firm Owners can be like speed dating: Introduce yourself, exchange contact information and a little bit about each other, and move on quickly to another new contact.  However, during the keynote speech by Tommy Spalding, author of the New York Times bestseller, “It’s Not Just Who You Know,” I quickly learned that building actual relationships are more important than brief contact and superficial communications.  It was very energizing to hear him talk about truly getting to know someone, building a relationship, and how that can change your heart, change your life, and change your business.

I have many, many take-aways from my first Firm Owners conference, but here are just a few:

Wow, what a successful first Firm Owners Conference!  A huge thank you to Susie, Christy, Dawn B., Chris B., Dawn H., Greg, Shannon, Judy, Michelle, Gail, and Lori for sharing their experiences with me and welcoming me into such a fantastic group of business owners that I am proud to be a part of.

 

ABOUT THE AUTHOR:

Angie Starbuck, RPR/CRR, is a court reporter in Columbus, Ohio, and the owner of PRI Court Reporting, LLC. Connect with her on LinkedIn and Google+.

Download the Deposition Scheduling Checklist

  • This field is for validation purposes and should be left unchanged.
© 2024 PRI Court Reporting, LLC | All Rights Reserved | Privacy Policy
Top